What our customers are saying

…. your representative Nelson Ayala and team came in and finally resolved things for me. Although it took a couple of hours to figure things out, Mr. Ayala was very professional, patient and thorough. He answered all my questions and demonstrated a level of customer service that I have never witnessed from a technician. Thank you for sending out such an expert.

DH Chicago IL

To Whom It May Concern,

I am a Property Manager and Maintenance Supervisor at a large mixed used development located in Chicago's River North community. Our building provides television and internet to our residents as part of their assessment package.

We have had AM3 since I began here and despite numerous offers, promises and incentives from other providers we wouldn’t consider switching away and here’s why;

I have been in this business for over 25 years and have had a working experience with numerous other providers. I realized fairly early on that once most of these companies have landed your account, they couldn’t care less about you or the quality of service they provide. That is not the case with AM3. Anytime I have needed information or an installation for new tenants or needed something special for the building itself, I have never had a problem getting that done rapidly.

On the rare occasions when we have had a technical problem, a team of AM3 technicians were dispatched and the problem was resolved before most people even knew there was a problem to begin with.

With hundreds of people to look after and a large building to maintain, having a responsible, efficient and cost effective company like AM3 as a provider means one less thing I have to worry about in the course of a busy day.

I highly recommend AM3 and I am very willing and happy to give my personal testimony of their services.

Christopher A. I.
Property Manager
Huron Street Lofts

Dear Ms, Cain,

I just wanted you to know how impressed I am with you and your company. The professionalism that I have encountered on every level with Access Media 3 has been extraordinary. From your willingness to work exhaustively on contract negotiations through strategic solutions for every concern that our building presented, you, and your entire team, have demonstrated infinite professionalism. It has been a pleasure working with your organization on every level and this has truly been one of the best decisions we have made.

I am sure that your company will continue to expand because you really are light years ahead of your competition, but feel free to use this letter as a reference, or me as a contact, at any time.

Again, my sincerest gratitude,

Susan S.

Greetings,

I am a new Access Media 3 customer and I just wanted to comment in on how highly satisfied I was with one of your associates, Salvador. He was sent to my West Dundee, IL apartment on the fourth of August in the early AM to set up Direct TV service. We encountered signal problems due to the highly forested area but that did not discourage Salvador. When one attempt did not work he did not give up. He continued to seek different options and execute them, finally finding success. He was very professional with his work and went above and beyond any satellite or cable service I have ever received leaving a great impression on me with the Access Media 3 company. AM3 will definitely be recommended from us onto others due to the winning customer service that was displayed. Salvador truly deserves recognition for his work.

Thank you.

Sincerely,

Natalie and Joshua H. (Very satisfied AM3 customers!)

Hello,

I wanted to take a minute and share how professional and helpful Bill Miller was on a call to assist me with my computer. He was on time, courteous and helpful. He took an extra few minutes to check and make certain that my computer was connecting properly. You are fortunate to have him as an employee.

Sincerely,

Debbra L.

Good Morning Amanda (Property Manager),

Thought it would be nice if you started your day with some good news. Yesterday, I got home from work about 5:30pm and I was warmly greeted by 3 technicians setting up my cable television and internet. All 3 men were very friendly, polite, and professional. Once all work was completed, one of the technicians stayed and went through how to operate the television/video. He also waited while I started my laptop to ensure the internet connection was working. It was a GREAT experience. I also appreciate the notices posted near the elevator keeping me informed as to the progress. I would appreciate it if you would forward my message to Andrew Gittleman and Suzanne at the Gittleman headquarters.

DM Minneapolis, MN

Greetings,

I am a new Access Media 3 customer and I just wanted to comment on how highly satisfied I was with one of your associates, Salvador. He was sent to my apartment to set up DIRECTV service. We encountered several signal problems due to the highly forested area. When one attempt did not work he did not give up and tried several options until finally finding success. He was very professional with his work and went above and beyond his duties. AM3 and Salvador will definitely be recommended.

Thank you.

Sincerely,

NH Chicago, IL

Dear Steve,

Our homeowners tell us that every channel is consistently clear, the service could not be better and the price fits our budget!! It's also great that you could bring all the additional services, such as DVR and High Definition television to our owners. Thanks for doing an awesome job!

Frank C.
Opal Towers West
President